BOZ Jewelry

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Returns and Exchange Policy

All purchases are final, no refund after payment.

Kindly read the terms and conditions below.

You may return your BOZ piece to our flagship store within 7 days for delivery done in Nigeria and 14 days for clients outside Nigeria from the date of delivery or pick up.

BOZ pieces purchased through bozjewelry.com or any of our sales outlet may be returned or exchanged in accordance with our Terms & Conditions of Sale.

You may exchange your BOZ piece in a new and unused state, in perfect condition, with all protective materials in place and tags and stickers attached to them.
BOZ will not accept any return if the piece shows signs of wear, has been used, or has been altered from its original condition in any way.

Should you wish to make a return or exchange by mail, please contact us by phone at +2348094281196 to make arrangements.

Engraved or embossed pieces cannot be returned to BOZ for exchange. Special orders, pre-orders, personalized and made-to-order pieces cannot be returned to BOZ for exchange.

Need help?

Contact us at {[email protected]} for questions related to refunds and returns.