BOZ Jewelry

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Returns and Exchange Policy

All purchases are final, no refund after payment.

Kindly read the terms and conditions below.

The purchase of all preordered and customized products are final, no refund or exchange.

BOZ will only accept the exchange of a non-customized or non-preordered jewelry purchased for another product with terms & conditions attached.

The price of replacement product must be the same or higher as the original product purchased. In the event client decides to exchange for a product priced lower, difference will be forfeited by client.

For clients in Nigeria, exchange is accepted within 7 days from the date received and 14 days for clients outside Nigeria. The product must be in the exact new condition purchased and must be brought to the store for assessment within the stipulated time given. In the event product shows signs of wear, exchange will be denied.

BOZ has the sole right to approve or deny an exchange request.

Need help?

Contact us at {[email protected]} for questions related to refunds and returns.

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